The support role has been setup to assist support staff within your organization.
If you'd like to learn how to create a new sub-user and assign a role to them see this tutorial.
When you add a new support agent into your account they will receive an email where they can setup a new account. They will then receive limited access to your Member App account.
Support specialist permissions include:
- Limited access to the Students management dashboard. Your support staff can add, edit and delete students within your account. Your support agent can use filtering options within your account.
- Access to their own Settings. A support agent will have access to their own account settings. This page will allow them to update their password and upload an avatar.
If you would like to find out more about other roles that you can add within your organization you can see this article here