If you have followed our domain setup instructions located here but your domain is not yet showing as confirmed. Wait 30 minutes - 1 hour. If the domain is still not verified then follow these instructions to verify the domains connection.
1. Login to Member App and navigate to the domain settings page located here.
2. If you've added domains in the past to your account they will show as verified. If you have a domain that isn't showing as verified then you can refresh the domains status.
If you have followed the instructions within our domain connection article here. Then your domain should be verified within 20 - 30 minutes. If you have followed the instructions but your domain has not yet been verified then you can click on 'Verify again' to refresh this setting.
3. To verify again click on the 'Verify again' button located here:
If the setting doesn't update to verified then wait a bit longer before trying again. If it does work then you will now see the status change to 'verified':
This is one of the more complicated parts of getting started with Member App. If you run into any trouble you can get in touch with our support desk for additional guidance. Our skilled support staff can help you to carry out this step correctly.
Comments
Article is closed for comments.